1. Introduction
Welcome to 10DollarsHome. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Platform, purchase 10DH tokens, or participate in property giveaways.
By using 10DollarsHome, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our services.
2. Information We Collect
2.1 Personal Information
When you register or use our services, we may collect:
- Identity Information: Name, email address, phone number, date of birth
- Account Credentials: Username, password (encrypted), security questions
- Financial Information: Payment card details, billing address, transaction history
- Verification Documents: Government-issued ID, proof of address (for prize claims)
- Blockchain Data: Wallet addresses, transaction hashes, token balances
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent on Platform, click patterns
- Location Data: General geographic location based on IP address
- Cookies & Tracking: Session cookies, preference cookies, analytics cookies
2.3 Information from Third Parties
- Payment processors (Stripe, PayPal, etc.)
- Blockchain networks (BNB Smart Chain)
- Social media platforms (if you choose to connect)
- Identity verification services
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Provision
- Create and manage your account
- Process token purchases and transactions
- Calculate and track your giveaway chances
- Facilitate staking and reward distribution
- Connect and manage crypto wallets
3.2 Communication
- Send transaction confirmations and receipts
- Notify you about draw results and prizes
- Provide customer support and respond to inquiries
- Send important updates about terms, policies, or security
- Deliver marketing communications (with your consent)
3.3 Security & Fraud Prevention
- Verify user identity and prevent fraudulent accounts
- Detect and prevent unauthorized access or suspicious activity
- Monitor for compliance with terms and conditions
- Protect against security threats and vulnerabilities
3.4 Analytics & Improvement
- Analyze Platform usage and user behavior
- Improve user experience and Platform features
- Develop new products and services
- Conduct research and data analysis
3.5 Legal Compliance
- Comply with legal obligations and regulations
- Respond to law enforcement requests
- Enforce our terms and conditions
- Resolve disputes and protect our rights
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
4.1 Service Providers
- Payment Processors: Stripe, PayPal for transaction processing
- Cloud Hosting: AWS, Google Cloud for data storage
- Email Services: SendGrid, Mailgun for communications
- Analytics Tools: Google Analytics for usage insights
- Identity Verification: KYC/AML service providers
4.2 Business Partners
- Charitable organizations receiving donations
- Property management and legal firms (for prize fulfillment)
- Marketing and promotional partners (with your consent)
4.3 Legal Requirements
- Law enforcement agencies or government authorities
- Courts or regulatory bodies when legally required
- Legal advisors in connection with litigation
4.4 Business Transfers
If 10DollarsHome is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmitted is encrypted using SSL/TLS protocols
- Secure Storage: Personal data is stored on secure, encrypted servers
- Access Controls: Limited employee access based on need-to-know principles
- Regular Audits: Periodic security assessments and vulnerability testing
- Two-Factor Authentication: Optional 2FA for enhanced account security
- Password Protection: Passwords are hashed and never stored in plain text
Important: No system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and wallet private keys.
6. Data Retention
- We retain personal information as long as your account is active
- Transaction records are kept for 7 years for legal and tax purposes
- Marketing data is retained until you withdraw consent
- After account deletion, some data may be retained for legal compliance
- Blockchain transactions are permanently recorded on-chain
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
7.1 Access & Portability
- Request a copy of your personal data
- Export your data in a machine-readable format
7.2 Correction & Update
- Update or correct inaccurate information
- Complete incomplete data
7.3 Deletion
- Request deletion of your account and personal data
- Note: Some data may be retained for legal reasons
7.4 Objection & Restriction
- Object to processing of your data
- Restrict certain types of data processing
7.5 Withdraw Consent
- Withdraw consent for marketing communications
- Opt out of non-essential data collection
To exercise these rights, contact us at privacy@10dollarshome.com
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Essential Cookies: Required for Platform functionality (cannot be disabled)
- Performance Cookies: Track usage and improve performance
- Analytics Cookies: Understand user behavior and preferences
- Marketing Cookies: Deliver targeted advertisements (with consent)
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Platform functionality.
9. Third-Party Links
Our Platform may contain links to third-party websites (e.g., BscScan, social media). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing information.
10. Children's Privacy
10DollarsHome is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided personal data, we will delete it immediately.
11. International Data Transfers
Your information may be transferred to and stored in countries outside your jurisdiction. We ensure adequate safeguards are in place to protect your data during international transfers, including:
- Standard contractual clauses
- Data processing agreements with service providers
- Compliance with GDPR, CCPA, and other regulations
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the revised policy. We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: privacy@10dollarshome.com
- Data Protection Officer: dpo@10dollarshome.com
- Contact Page: Contact Us
14. Regulatory Compliance
We comply with:
- GDPR: General Data Protection Regulation (EU)
- CCPA: California Consumer Privacy Act (USA)
- PDPA: Personal Data Protection Act (Singapore)
- Other applicable data protection laws in your jurisdiction
